Effective date: 2 September 2026

Rotary Walk respects your privacy and is committed to protecting personal information provided by users of the Rotary Walk mobile application and website. This Privacy Policy explains what information we may collect, how we use it, when it may be shared, how it is protected, and the choices available to you.

1. Who We Are

Rotary Walk is a charity and community activity platform associated with the Rotary Club of Pattaya, Thailand. The Rotary Walk service includes the Rotary Walk mobile applications, the website at www.rotarywalk.app, and related services. For privacy questions, requests concerning your personal data, or account deletion requests, please contact Rotary Walk through the contact information or contact form published on https://www.rotarywalk.app/contact

2. Information We May Collect

Depending on how you use Rotary Walk, we may collect or process the following information:

• Account information: such as your name, email address, profile image, country, Rotary club or other profile information you choose to provide.

• Sign-in information: when you sign in using services such as Google, Apple or Facebook, we may receive basic account information made available by that provider and permitted by you.

• Activity and step information: such as step counts, walking activity, distance or related activity data required to provide competitions, rankings and progress features.

• Health or fitness permissions: where applicable and only with your permission, Rotary Walk may access activity information through platform services such as Apple Health/HealthKit, Android Health Connect, device motion or fitness APIs, or equivalent system services. Rotary Walk only accesses data needed for app functionality.

• Competition and leaderboard information: including events entered, steps recorded, rankings, country or club affiliation, and information you choose to make visible as part of a competition.

• Transaction information: such as information about an event registration or contribution. Full payment card details are not intended to be stored by Rotary Walk where payments are processed by Apple, Google or another payment provider.

• Device and technical information: such as device type, operating system, app version, IP address, crash information, diagnostic information and technical logs where needed for security, troubleshooting or operation of the service.

• Communications: information you provide when contacting Rotary Walk for support, questions, account requests or other communications.

3. How We Use Information

• create and manage user accounts;

• authenticate users and provide secure sign-in;

• record steps and activity for Rotary Walk events and competitions;

• calculate rankings, leaderboards and participation statistics;

• administer charity events, registrations and related services;

• provide customer support and respond to requests;

• maintain, troubleshoot and improve the application and website;

• protect the service, users and Rotary Walk against fraud, misuse, security incidents and technical problems;

• comply with legal, regulatory or accounting obligations where applicable.

Rotary Walk does not use health or fitness information for advertising, profiling for advertising, or the sale of personal data.

4. Leaderboards and Public Information

Rotary Walk is designed around participation in walking activities and competitions. Certain information, such as a participant name or display name, profile image, country, Rotary club, step total, ranking or competition result, may be displayed to other users where this is necessary for leaderboard or competition functionality. Users should avoid placing sensitive personal information in profile fields that may be visible to other participants.

5. Third-Party Services

Rotary Walk may rely on third-party service providers to operate the application and website. Depending on the version of the app and features used, these may include authentication providers, Apple or Google platform services, hosting providers, analytics or crash-reporting services, payment processors, email or notification providers, and other technical service providers. These providers may process information only as necessary to provide their services or as otherwise permitted by applicable law and their own privacy terms. Rotary Walk expects service providers handling personal information on its behalf to apply appropriate privacy and security protections.

6. Sharing of Personal Information

Rotary Walk does not sell personal information. We may share information only where reasonably necessary:

• with service providers that help operate the application, website or related services;

• with Apple, Google or other platform providers where required for app functionality or payments;

• with event administrators where necessary to administer a Rotary Walk event or competition;

• where you have requested or consented to the sharing;

• where required by law, court order, regulatory authority or other lawful process;

• where necessary to protect the rights, safety, security or integrity of Rotary Walk, its users or others.

7. Data Security

Rotary Walk uses reasonable administrative, technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure. No internet-based service can guarantee absolute security, but we seek to use security measures appropriate to the nature of the information processed.

8. Data Retention

We retain personal information only for as long as reasonably necessary to provide the service, maintain legitimate business or operational records, resolve disputes, prevent abuse, meet legal obligations, or fulfill the purposes described in this Privacy Policy. When information is no longer required, it will be deleted or anonymized where reasonably practicable, subject to any legal or legitimate retention requirements.

9. Account and Data Deletion

Users may request deletion of their Rotary Walk account and associated personal information through the account deletion function provided in the app, where available, or by contacting Rotary Walk through the contact information or contact form published on www.rotarywalk.app. Following a valid deletion request, Rotary Walk will delete or anonymize personal information associated with the account, except for information that must be retained for legal, security, fraud-prevention, accounting or other legitimate reasons.

10. Your Choices and Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or restriction of certain personal information. You may also be able to withdraw consent where processing is based on consent.

Permissions for activity, fitness, notifications, photos or other device features can generally be changed through your device settings. Disabling a permission may prevent some Rotary Walk features from functioning.

11. Children

Rotary Walk is not intended to knowingly collect personal information from children in circumstances where parental or guardian consent is legally required and has not been obtained. If Rotary Walk becomes aware that personal information has been collected from a child contrary to applicable law, appropriate steps will be taken to delete or otherwise lawfully handle it.

12. International Data Processing

Rotary Walk is operated from Thailand and may use service providers located in other countries. As a result, personal information may be processed in countries other than the country in which you live. Where required, reasonable safeguards will be used for international transfers of personal information.

13. Cookies and Website Technologies

The Rotary Walk website may use cookies or similar technologies that are necessary for website functionality, security, session management, analytics or user preferences. Where required by applicable law, users will be provided with appropriate information or choices concerning non-essential cookies.

14. Changes to This Privacy Policy

Rotary Walk may update this Privacy Policy from time to time to reflect changes to the application, website, legal requirements or data practices. The updated version will be published at www.rotarywalk.app/privacy-policy with a revised effective date.

15. Contact Us

For questions about this Privacy Policy, requests concerning personal information, or requests to delete a Rotary Walk account, please contact Rotary Walk through the contact information or contact form published on https://www.rotarywalk.app/contact


Rotary Club of Pattaya

20/15-16 M. 10,

Nongprue, Banglamung

Chonburi 20150

Thailand


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